Troubleshooting
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      1. Blue Sky Evo Helpdesk
      2. Skyline
      3. Troubleshooting

      Fatal Error: Unhandled Delayload “cpprestsdk.dll” Module Not Found Exception at 8F7ECD29h

       

      "Fatal Error: Unhandled Delayload “cpprestsdk.dll” Module Not Found Exception at 8F7ECD29h" Error:

      Issue: When using Skyline, this error appears and AutoCAD crashes. 

      Additional Information:

      • This error began appearing after Office 365 updates happened in late 2022.
      • The update causes a problem with exporting data to the Access database.
      • This is not an issue with Skyline, as we have seen both the AutoCAD community and the Bentley community experience and work to resolve this issue.
       
       
      Resolution:
      1. Until Microsoft releases another update that addresses this issue, the fix that we recommend is to roll back Office 365 to version 16.0.8326.2062.
       

       

      Secondary Resolution:

       1. Uninstall the Access Database Drivers and reinstall them. 

       

      NOTE: While this fix works for some people, it may not be reliable for others. We recommend rolling back Office 365 if you try reinstalling the drivers and the issue persists.